PROJECT CASE STUDY
How one customer integrated 42 shopping malls and saved two times the energy
42,000,000 Sq. Ft.
Energy management at the enterprise level
GGP's plan in 2012 was to integrate HVAC, lighting and power metering in one-third of its shopping centers.
The goal was to achieve energy and labor savings by normalizing the way users and managers access and analyze data.
Once the integration was complete and the systems were functioning in a common environment, it became clear that more needed to be done. While implementation was successful, it was still a challenge to achieve adoption among managers/users at regional and property levels, as this requires training. As initially developed, the user experience was not intuitive – users did not understand how to impact energy usage, nor did they understand how to effectively update schedules. Challenges included:
GGP created a task force to redefine user experience and address these issues. The team pulled examples from many industries and upgraded the user interface. Ultimately, together we designed a fully integrated system and managed expectations for those who use it. Our solution helped: